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How Much Does a Commercial Boiler Service Cost?

In this guide, we’ll look at the prices you can expect to pay for commercial boiler servicing, how long a service takes and the factors that will affect the cost of a commercial boiler service.

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A boiler is an integral part of any commercial building. They are responsible for providing heat, hot water and steam to the rest of the building and because of this, it is vital that they are checked regularly. 

In this guide, we’ll look at the prices you can expect to pay for commercial boiler servicing, how long a service takes and the factors that will affect the cost of a commercial boiler service.
 

What happens during a commercial boiler service?

 
During a commercial boiler service, a qualified heating engineer will attend your premises and check everything inside and outside of your boiler to ensure it has the ability to be in good working order until the next service is conducted. 
 
Some things that you can expect to be checked over include:

  • Heat exchanger
  • Rubber seals 
  • Condensate pipe 
  • Boiler flue 
  • Burner, spark and flame 
  • Gas pressure and flow 
  • Pipework 
  • Emissions checks
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How much does it cost to service a commercial boiler?

Costs will vary slightly depending on the type of boiler you have, how big it is and if there are any issues that have been picked up. 

The average cost of a full commercial boiler service could start from £120 upwards depending on the size and location of your boiler. 

A typical gas, oil or LPG boiler with an output of around 40-60kW can vary in costs, from anywhere from £120 upwards, but this is a huge estimate. This can again vary depending on the location and size. As your boiler kW’s increase, you can expect to see prices increase too. 

A commercial service is very different to domestic – the boilers vary and are sometimes domestic size, or sometimes they’re hung from ceilings! Costs are truly based on so many factors and a site visit and quote would allow you to get the best price for your space.

What is included in the cost of a commercial boiler service?

 
As we’ve mentioned, a full commercial boiler service includes checking all internal and external components. Your heating engineer ensures the boiler, pipework and flue are all installed correctly and look to see if the proper ventilation is in place. They will also check for any leaks or signs of corrosion.
 
The boiler casing will then be removed and the internal components will be checked. This includes the burner, heat exchanger, main injector, spark probe, electrical connections, seals, fans, gas pressure and so on.

 
Here is an example of a checklist containing some of the tests that are performed:

  • Check for any signs of leaks or corrosion
  • Clean all parts 
  • Conduct combustion analysis after cleaning burners 
  • Check and clean water gauges 
  • Perform tests on safety features  

How long does it take to service a commercial boiler?

Depending on the condition of your commercial boiler, a service should only last around 60 – 90 minutes.  

If there is a big build-up of grime and dirt that needs to be cleaned out, it could take a little bit longer, especially if the system needs a power flush.

How often should you pay for a commercial boiler service?

It is typically recommended that you have your commercial boiler serviced every 12 months. However, since commercial boilers are especially susceptible to wear and tear, and because their usage is so high compared to a domestic boiler, it is often recommended to have them serviced every 6 months instead. This will help to maintain warranty validity  

Factors affecting the cost of a commercial boiler service

 

There are several factors you should keep in mind when considering the cost of a commercial boiler service, including:

  • SizeThe output of your commercial boiler will affect the price. A larger boiler may mean there are more parts to inspect and clean, which takes up more time for the engineer.
  • Boiler location – If your boiler is easily accessible, the time taken by your engineer is greatly reduced. If they have to reach difficult places, lay in an awkward position or or hire scaffolding or a cherry picker, it may take them longer and the price will be adjusted accordingly.  
  • Type of boiler – A gas or electric commercial boiler is usually cheaper to service due to it having fewer working parts and generally being much cleaner than oil, LPG or biomass alternatives.  
  • Check and clean water gauges 
  • Perform tests on safety features  

If you’re considering having your commercial boiler serviced, or are in need of a commercial boiler repair, get in touch with our team for fast and effective boiler servicing at a competitive price.  

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Commercial Boilers vs Domestic Boilers

Typically, domestic and commercial properties require completely different heating systems to match their respective footprints and meet the needs of their occupants.

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Typically, domestic and commercial properties require completely different heating systems to match their respective footprints and meet the needs of their occupants. 

However, for many businesses operating in commercial properties, a commercial boiler may not be necessary, leaving business owners with the chance to have a more cost effective solution of installing a domestic boiler. 

 

Key Points

  • Boilers above 70kW are classed as commercial boilers 
  • Commercial and domestic boilers are required to have high efficiency ratings 
  • Some commercial properties may benefit from domestic boilers 

 

What classes as a commercial boiler?

Boilers are classed as “commercial” based on their size and where they are installed. They have higher outputs than standard boilers, so differ from residential models. 

 

Boilers that are classed as commercial are usually:

  • Rated above 70kW
  • Fitted with gas pipework with a diameter of 35mm and above 
  • Installed in commercial and non-domestic buildings such as shops, schools and hospitals

What classes as a domestic boiler?

Domestic boilers are classed as those which have a lower output, usually around 10 to 40kW. Domestic boilers are less powerful than commercial boilers, and they usually come in much smaller sizes. 

Domestic boilers that are used in residential homes can have up to 15 radiators, producing heating and hot water for homes with 6 or fewer people. 

 

What is the difference between domestic and commercial boilers?

Generally speaking, the main difference between a domestic and commercial boiler comes down to the size of the unit. 

Boiler size, or the output unit, is measured in kilowatts (kW), and domestic boilers tend to have a much lower output than commercial ones as we’ve mentioned. In general, those with much higher outputs should be classed as commercial boilers.

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Commercial vs Domestic Boiler: Size

Commercial boilers can vary quite drastically in terms of size, whereas, generally speaking, domestic boilers aren’t too dissimilar in size from model to model. 

When you’re choosing a new boiler, whether that’s for a commercial or domestic property, you’ll need to have a good idea of the heating and water requirements of your premises. 

In a home, this could be counting the number of rooms and/or radiators. In a commercial space, it could be the building size or number of staff and/or customers that use the facilities.

 

Commercial vs Domestic Boiler: Output

It’s not unsurprising that domestic boilers tend to have smaller outputs than commercial boilers. In many cases, domestic boilers will range from 24 to 42kW, although they can be as high as 70kW. 

In general, any boiler above 70kW is classed as a domestic boiler. These boilers are suitable for larger premises, such as schools, offices and other non-domestic properties. 

Gas and oil-fired commercial boilers are often in the 250kW to 1,500kW range. This huge spread of output helps to ensure that organisations are able to meet their heating and hot water needs.

Commercial vs Domestic Boiler: Efficiency

Efficiency matters, no matter whether you have a commercial or domestic boiler. High-efficiency boilers utilise fuel efficiently, generating the desired level of heat while using the least amount of fuel possible. 

Current standards require commercial boilers to have a minimum efficiency rating of at least 81-88%, whereas residential boilers will usually need to be a minimum of 90% efficient to ensure energy is not wasted. 

Some smaller businesses may prefer to have a domestic boiler based on the size of the property, but generally speaking, most experts agree that it is best to stick with what applies to your situation. 

Commercial vs Domestic Boiler: Complexity

Commercial boilers are much larger than domestic ones, making them more complex. They have greater output capacities to accommodate the needs of commercial properties, which in turn means there are stricter safety standards and regulations. 

Domestic boilers, designed for domestic properties, however, are smaller and much less complex. They can be fitted almost anywhere in a house, and can oftentimes can be moved around from one area of the house to another without too much difficulty.

 

Can you fit a domestic boiler to a commercial property?

Yes, you can fit a domestic boiler into a commercial property. This is particularly beneficial for smaller commercial properties, such as offices, that don’t need the size of a commercial boiler or can’t facilitate the size. 

However, you should be aware that with a domestic boiler, you will not get the same output as a commercial one. For example, if you work in a small hairdressers, you would need a much higher water output than an office environment, such as a travel agent. 

 

How do you know whether you need a commercial boiler or a domestic boiler?

If you have a commercial property but you’re unsure whether a commercial or domestic boiler is best for you, we always advise that you speak to professionals for the best advice.

Our surveyors can use their expertise to work out heat and hot water output required for your property and advise on the most suitably sized boiler for your requirements.
At Lacey Plumbing and Heating, we are a team of professional heating engineers who have years of experience helping both domestic and commercial customers. For advice on whether a commercial or domestic boiler is best suited for your property, get in touch with our team today.

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Can you Use a Heat Pump with an Existing Combination Boiler?

If you’re looking to reduce your energy bills, use more sustainable heating methods and find a reliable way to heat your home, then a hybrid heating system may be the perfect solution.

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Boiler Graphic

Key Points

 

  • Heat pumps are great for a variety of different properties
  • Hybrid heating systems allow you to maintain a comfortable home temperature all year round
  • Homeowners can see a decrease in energy bills
  • There is no need to install a new hot water cylinder or make alterations to your home

 

What are heat pumps?

Heat pumps are a type of a heating and cooling system that uses environmentally conscious energy to generate heating and hot water to your home. They work by extracting thermal energy from the ground, air or a local water supply. The heat pump then converts this thermal energy into heating and hot water. 

Heat pumps operate by collecting heat through an external collection system, which are pipes containing liquid filled with antifreeze to transfer the heat from ambient temperature. 

 

Can you have a heat pump and a combi boiler?

Yes, you can have a heat pump and a combi boiler, using what is known as a hybrid heat pump. The boiler is used to ‘top-up’ a low temperature heat pump in order to meet the demands of a property in which a heat pump cannot do it alone. It also continues to provide hot water.

Heat pumps usually work at lower temperatures than boilers. Without the correct insulation in our homes, or upsizing radiators, low temperature heat pumps aren’t suitable for existing properties. If the heat pumps are fitted incorrectly, there are risks that homes may fail to heat or there may be a huge increase in electricity bills. 

Hybrid heat pumps let the heat pump run at an efficient temperature of around 40C, which will provide sufficient heat for a large part of the year. As the outside temperatures drop, and when the hot water is used, the boiler can step in.

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How do heat pumps work with radiators?

A big question that many people have when considering having heat pumps is if they’ll work with existing radiators. Often, the answer to this question is ‘it depends’.  

The temperature of the water flowing around your central heating system needs to be higher when using a gas boiler than it does in an air source heat pump. This will either be expressed as ‘high flow temperature’ vs ‘low flow temperature’ and is one of the big reasons that heat pumps are more efficient than boilers. 

The existing radiators in your home will have been installed to ensure that their heat outputs are large enough to heat your room when the flow temperature from your boiler is high. However, when you use a heat pump, the flow temperature is much lower, so you would need to ensure that your radiators are still able to heat your room effectively.

heat pump

In some cases, you may need to upgrade your radiators to a larger size to ensure they have enough surface area to emit enough heat in order to comfortably warm the room. 

However, in recent years it has become common practice for heating installers to install ‘oversized’ radiators. This is to ensure that the radiators are actually capable of heating a much larger space and would therefore be suitable for heating a room even if they operated at a lower flow temperature. 

If your radiators are ‘oversized’, then it is very likely you won’t need to change them when you get a heat pump. The best way to find out is to speak to our professional heating system installers at Lacey Plumbing & Heating to get a definitive answer.

Can you install a heat pump onto a system which already has a combi boiler?

Yes, you can add a heat pump to a combi boiler system, but there are a few things you should consider before doing so. 

 

Determine your current boilers setup 

You’ll first need to determine the existing setup of your boiler before you buy a heat pump. This will help you establish the heat pumps size, type and location. 

 

Consider your homes heating needs 

When you’re replacing your heat source with a heat pump or adding in a heat pump, consider the current heating needs of your home. It is better to have a full professional survey before you can consider installing a heat pump. 

 

Calculate the costs of the heat pump 

To calculate how much a heat pump will cost, you should first determine how much your current boiler costs to run. You can do this by asking your energy provider. The next step is to consider the energy savings you could benefit from with a heat pump instead of a traditional boiler. 

Once you’ve established what the difference is between the two, you can then proceed with either sticking with your current heating system or upgrading to a heat pump. 

Are there benefits to keeping your combi boiler and having a heat pump?

There are a number of benefits of having a hybrid heating system, including:

  • Less need for alterations to your home – With a hybrid system you will still use your combi boiler for hot water, and it will kick in to top up your heating when needed. If you were to replace your combi boiler for a heat pump, you would need to install a cylinder for hot water which needs a space to be installed, and other changes to radiators and pipework may be needed.

  • Reduced carbon emissions – Heat pumps have smaller running costs than boilers, producing 3 times as much energy as they use. However, in colder temperatures, your heat pump will have to work harder to keep your house warm.

    This is where your boiler will come in. Thankfully, since you won’t need to rely on your boiler as much throughout the year, it can help to reduce your carbon footprint.

Reliability all year round – A hybrid heating system is smart enough that you will have the best heating system all year round, no matter the weather. This means when temperatures drop and your heat pump will have to work harder, the boiler will kick in to sort it out without you having to lift a finger.

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How to Thaw a Frozen Boiler Condensate Pipe

Freezing cold temperatures can be a nuisance for many reasons, but you may not realise it can even cause problems for your boiler. One common Winter boiler problem is a frozen condensate pipe. However, the good news is that it is a problem that can be fixed by yourself, and we’ll tell you how.

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What is a condensate pipe?

A condensate pipe is an additional pipe that is fitted to carry away waste water from a condensing boiler. It is normally a piece of plastic and it runs from the boiler to a household drainage pipe or soakaway outside. 

Evidence of condensed water running through the pipe is an indication that your boiler is working as it should be. Long periods of cold weather can cause the pipe to freeze, affecting the operation of the boiler.

 

Where is the boiler condensate pipe?

The condensate pipe runs from the boiler to an appropriate existing waste pipe  or external pipe. You will be able to see the condensate pipe underneath your boiler, and it should be the only plastic pipe visible. 

If your condensate pipe is connected to an external drain pipe, it will be found outside your property leading from your boiler. 

 

How to tell if condensate pipe is frozen

If your condensate pipe is frozen, you may hear gurgling noises coming from your heating system, and the boiler may shut down.

This is a failsafe mechanism to protect the boiler from water going back up the pipe and inside the boiler, which could cause damage to the electrics.

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Frozen condensate pipe error codes

In most cases, your boiler will show an error code on the display screen. Listed below are the error codes you may see depending on your make and model:

  • Baxi boilers will display E133 or E28
  • Worcester Bosch will display EA or 227
  • Valliant will display F28 or F29
  • Viessmann will display F4 EE

 
These are just a few codes that may be shown. If you have a different make of boiler and you are seeing a different error code, you should refer to your user manual to establish what the issue is. 

How to thaw a frozen boiler condensate pipe

If your condensate pipe has frozen, you shouldn’t worry. It can be sorted in a few steps likely without having to contact a heating engineer. 

Before you start, you should first find the blocked part of the pipe. This way, you can be sure you’re thawing out the right part of the pipe. Most blockages occur if there’s a bend or dip in the pipe. 

You can unfreeze the pipe in one of two ways:

  • You can hold a hot water bottle, heating pack or warm cloth around the frozen part of the pipe, or; 
  • You can pour hot water over the frozen area. Make sure you don’t use boiling water as this can cause the plastic pipe to melt.

After you’ve unfroze the pipe, you might need to reset your boiler. Some boilers may do this automatically, so it’s a good idea to check your boilers manual for the next steps. If you don’t feel comfortable unfreezing the condensate pipe yourself, you should always get in touch with a qualified heating engineer for expert help.

If you are really struggling to defrost the pipe a heating engineer can attend and cut the pipe as a temporary measure. It would then need to be reconnected when the temperatures increase.

How to prevent a boiler condensate pipe from freezing again

There are a few ways you can prevent your condensate pipe from freezing again. Firstly, you should take the following steps into account as the colder months approach:

  • Use foam pipe insulation to cover the condensate pipe.
  • Consider having your condense pipe upgraded to a larger bore pipe, If you have an older installation it will be a smaller diameter. 

If you have a Worcester Bosch boiler, they have a CondenseSure device which can be fitted to prevent boilers from freezing in temperatures as low as -15°C.  

Unfortunately, sometimes, when the temperatures are extremely low for prolonged periods there’s not much that can be done to completely prevent a pipe freezing, but at least you can be aware of what it is and how to deal with it.

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How to Increase Combi Boiler Shower Pressure

Low shower water pressure is a problem for many homeowners who have a combi boiler and it can be extremely frustrating. If you have a combi boiler, there are a few steps you can take to improve your boiler flow rate.

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Low shower water pressure is a problem for many homeowners who have a combi boiler and it can be extremely frustrating. 

 

If you have a combi boiler, your options in increasing your water pressure are limited. Despite this, there are a few steps you can take to improve your boiler flow rate. 

 

Is shower pressure better with a combi boiler?

You may expect a combi boiler to provide better shower pressure since it gets the water from the mains, but this generally depends on how strong the water pressure is from the mains itself.

 

Homes with strong water pressure from the mains will benefit from a strong flow of water from taps and showers. However, for those with low water pressure, you may struggle to get a good flow of water pressure to your shower, even if you do have a combi boiler. 

 

A combi boiler in a home with low water pressure may also struggle to send enough hot water when multiple taps are open, such as a shower and a downstairs sink. 

 

How do I increase water pressure in my shower with a combi boiler?

Since combi boilers are mains fed, you are limited in options when it comes to increasing water pressure. Unfortunately, you can’t use a pump directly from the mains to provide an extra boost, but there are a few steps you can take to ensure you get the water pressure you want. 

 

When you’re choosing a boiler, it’s always important to check it is powerful enough to supply a strong, consistent flow of water. You should be looking for an appropriate flow rate, which is simply how much water can pass through the appliance to feed showers and taps once the boiler is working. An ideal flow rate for a combi boiler is at least 12-15 litres of water per minute. 

 

Choosing a combi boiler with a good flow rate will help you to optimise hot water pressure throughout your home. However, it is important to remember that you are restricted in terms of flow rate by the mains pressure delivered to your property. 

 

This means that if you get a combi boiler with a maximum water supply that exceeds your mains water supply, you could be wasting your money as your boiler won’t be reaching its full potential. 

 

It may also be worth checking for blockages and leaks, as well as checking the mains water supply to see if there are any other issues affecting the water pressure

How to check water pressure with a combi boiler

On most modern boilers, especially combi boilers, the pressure gauge is a round dial on the front of your boiler or on the control panel.

 

For most models, the pressure should be between 1-2 bars. The ideal pressure is 1.5 bars and is often indicated in the green zone of the gauge. 

 

Can you increase water pressure with a power shower?

Annoyingly, power showers are incompatible with combi boilers. Power showers take their water supply from hot water cylinders, which is an external tank used alongside system or regular boilers

 

The power shower uses an in-built pump to increase water pressure from the hot water cylinder, which is why it cannot work with a combi boiler since the water comes directly from the mains. 

pressure gauge

Are there other ways to increase shower water pressure with a combi boiler?

One alternative to increase water pressure with a combi boiler is by having an electric shower. 

 

Electric showers are a great option as they take cold water directly from the mains, bypassing the need to take water from the boiler. Instead, a heating element in the shower unit itself heats the water to the desired temperature. 

 

As they don’t take water from the boiler, electric showers provide a consistent and reliable flow rate even when multiple taps are open and being used at the same time. 

 

The stronger the kilowatt rating of the electric shower, the stronger the flow. However, this is only to a certain extent as the water still comes from the mains. 

If you are struggling with the water pressure coming from your combi boiler, or you’re interested in having an electric shower fitted, feel free to contact our team today.

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How to Drain a Combi Boiler

There are a number of reasons why you may want to drain your combi boiler; however, it is important that the work is carried out correctly. Draining your boiler could save you money, but not draining it correctly could do quite the opposite, so it’s much safer to leave it to the experts!

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Why should you drain your combi boiler?

Generally speaking, the main reason why you should drain your combi boiler is to eliminate any build up of sludge and limescale from your radiators and pipework. 

 

You may also choose to drain your combi boiler to avoid coming home to frozen pipes if you are going to be away from home during the winter months.

 

We highly recommend leaving the job of draining your combi boiler to a professional team. Attempting it yourself could result in damage to your heating system and may void your warranty. 

 

When should I drain my combi boiler?

There are a few occasions in which you may want to drain your combi boiler:

 

  • You are going to replace the radiators or pipes
  • To clear any blockages from the heating system
  • To avoid coming home to frozen pipes in the winter if you plan on going away for a while

 

Do I need to drain my combi boiler to change a radiator?

Yes, before you fit any new radiators or pipes, make sure you turn off the water and drain the system. 

 

This will help to remove any debris within your heating system, making it ready for your new radiators.

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How to drain a combi boiler 

We always suggest seeking professional help to drain your combi boiler, however, listed below is a step by step guide on how to drain your boiler if you feel confident to do so.

 

The first thing you should do when draining your combi boiler is switch it off and disconnect it from the power supply. You should wait until the water in the system has cooled right down before starting. 

 

Some equipment you will need include:

 

  • A hose 
  • A bucket
  • A spanner 
  • A radiator key

1. Find the drainage valve 

You will find the drainage valve at the lowest part of your heating system, normally to one side of a downstairs radiator. 

 

However, it could be outside. If it is outside, then you won’t have to worry so much about spillages. 

2. Attach a hose to the valve 

You will need to lead the water that will drain from your heating system outside. To do this, fit a hosepipe to the valve and leave the other end over a drain or somewhere you don’t mind getting wet. 

 

Be sure to keep a close eye on the hosepipe as you drain the system, as it may come off. It’s a good idea to put a bucket underneath the valve to catch any dripping water. 

 

3. Open the valve 

Using a spanner, turn the valve to open it. Water will now drain out of the heating system and through the hosepipe. 

 

Wait a few minutes for the water to drain out of the system. 

 

4. Open the bleed valves on the upstairs radiators 

Once you’ve given the water a few minutes to drain from the heating system, you will need to move your attention upstairs. 

 

Using the radiator key, turn the bleed valve on each radiator to open it up. You can find the bleed valve at the top right or left of the radiator. 

 

Turn the valve until you hear a hissing noise. This means that the valve is open and it will allow the water to the lowest radiator and eventually out through the drainage valve. 

 

You should also drain other downstairs radiators to remove any excess water. 

 

5. Tighten up the valves 

Once the water has stopped running, your heating system will be drained. You can now tighten up the drainage valve and all the open bleed valves. 

How to refill a combi boiler

Once you’ve drained your combi boiler, you will need to refill the system. To do this, you will need a filling loop. 

 

The filling loop connects the mains water pipe with the central heating pipe. It is normally found under the boiler and looks like a flexible silver hose connecting two pipes. 

 

There will be a valve at each end which will both need to be turned to open to allow the water to flow into the heating system.

 

When the valves are open, you should be keeping an eye on your boiler’s pressure gauge. It should sit somewhere between 1.5 and 2, but you should always check the manufacturer’s instructions. 

 

Once the pressure gauge is correct, you can close both of the valves. Your combi boiler will now be refilled. 


Please note that different boilers have different types of filling valves. You need to check the manufacturer’s instructions for your particular boiler.

 

How often does a combi boiler need topping up?

The pressure in your combi boiler will usually need to be topped up once or twice a year. 


The benefits of combi boiler draining

The advantages of draining your combi boiler include:

 

  • Removal of sludge and sediment build-up
  • Improve the efficiency and functionality of your boiler
  • Prolong its lifespan
  • Prevent other issues from arising
  • Keep you clear of unnecessary or preventable repair bills
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Boilers vs Heat Pumps

In this guide, we’ll talk through the differences between traditional boilers and heat pumps, allowing you to make an informed and stress free decision on how to heat your home.

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radiator

What is a heat pump?

A heat pump takes energy from outside and moves it into your home through the use of electricity. However, the quantity of heat delivered into your home is much greater than the quantity of electricity used to power the heat pump itself. 

 

Since the heat pump captures heat that is already present in the environment, the system itself does not burn any fuel, and so will not emit any carbon dioxide. 

 

Can a heat pump heat a whole house?

Yes, a heat pump can heat and cool a whole house. Depending on the type of heat pump you have installed, you can even accomplish precise temperature control throughout different rooms of the house. 

 

The main differences between heat pumps and boilers

If you’re only just hearing about heat pumps, don’t worry, you’re not the only one. However, they have become increasingly popular over the past few years, with many swapping out their boilers for new heat pumps.

 

There is a main fundamental difference between heat pumps and boilers, being that:

 

  • Heat pumps operate by extracting heat from outside air and transferring it to inside your home.

  • Traditional boilers, on the other hand, work by using natural gases, propane or heating oil to create heat which is then circulated through your home’s pipes. 

 

How do you know if your home is suitable for a heat pump?

Before you consider a heat pump, you should take some steps to get the best results. This is because the more efficient your home is, the more economical a heat pump will be. 

 

First, you should find out how well insulated your home is. This is because the correct insulation helps to retain heat and stop energy from escaping. A well insulated home will increase the efficiency of your heat pump, reduce its running costs and therefore, save you money. 

 

Some methods you can use to get your home ready for heat pumps include:

 

  • Checking if you need loft and cavity wall insulation
  • Draught-proofing windows and doors to stop heat from escaping 
  • Sealing any gaps or cracks around windows, doors and sockets 
  • Installing double glazing if you don’t already have it
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Heat pumps vs boilers: Upfront costs

In terms of costs, boilers are still much more affordable than heat pumps. The average upfront cost of a boiler costs between £1,500 and £3,000, making it a relatively affordable heating system. 

 

Often, heat pumps are very expensive and their installations are usually complicated due to the fact they are bespoke. Air source heat pumps can cost between £15,000 to £20,000, while ground source heat pumps can cost anywhere from £18,000 to £25,000. 

 

Heat pumps vs boilers: Grants available

The most notable grant for boilers in the UK is the Boiler Upgrade Scheme, known as BUS. This scheme is currently running from 2022 to 2025, and only applied to England and Wales. BUS is aimed at supporting households in these parts of the UK to start using renewable heating systems. 

 

The BUS scheme offers the following for eligible properties:

 

  • £5,000 off the total cost of having an air source heat pump
  • £6,000 off the total cost of having a ground source heat pump
  • £5,000 off the total cost of having a biomass boiler installed

 

The government has set aside £450 million for the BUS scheme, which will help approximately 80,000 to 85,000 homes.

 

One you may have heard of, but is unfortunately not running anymore, is the Renewable Heat Incentive (RHI) scheme that ran from 2011 to 2022. This scheme saw households receive payments based on the amount of low or zero carbon energy they would generate.

heat pump

Heat pumps vs boilers: Installation costs

The costs to install a heat pump is significantly higher than for a boiler installation. This is because boilers can be installed almost anywhere, whereas a heat pump will need to be installed on one of the outside walls of your home or be placed on the ground next to it.

 

The installation for heat pumps is also much more complex, which is another reason why it is more expensive than boiler installation. 

 

On average, installing a boiler can cost anywhere from £1,000 to £4,000, whereas installing a heat pump can cost from £7,000 to £49,000. 

 

Heat pumps vs boilers: Space needed

Traditional boilers don’t take up too much space; especially the likes of combi boilers which don’t require a hot water cylinder. This makes boilers more suited to smaller properties where space might be limited. 

 

Heat pumps however, require a large amount of space. This is because they require both outdoor and indoor space for the actual unit itself and a hot water cylinder. If you are considering installing a heat pump in your property, then you’ll need to ensure you have enough room available. 

 

Heat pumps vs boilers: Running costs

Heat pumps are usually cheaper to run than boilers because they are powered with electricity rather than gas. 

 

You can further reduce the running costs of heat pumps by installing solar panels on your property. This is because your heat pumps will largely be powered by solar energy throughout the day, helping to keep your running costs to a minimum.

Heat pumps vs boilers: Efficiency

When it comes to efficiency, modern boilers can boast an impressive efficiency rating of 99-100%. 

 

However, this is no match to the efficiency of heat pumps at 300-400%. While you won’t waste energy using an electric boiler, you will get 3 to 4 times the heat for every kW with a heat pump. 

 

Heat pumps vs boilers: Heat output

Generally speaking, heat pumps do generate a lower level of home heating compared to boilers. Heat pumps often provide an output of around 55°C, which is comparably low compared to modern combi boilers which are usually in the range of 70-85°C. 

 

These lower heat output may not be something families are looking for; however, you should remember that the heat output also needs to be weighed up against the overall running costs. 

 

Heat pumps vs boilers: Carbon footprint

When it comes to the environmental impact, heat pumps are the clear winners. Heat pumps run on electricity, which release fewer emissions than gas and could help you reduce your annual footprint by almost 45%. Heat pumps are around three times more energy efficient than gas boilers, meaning they use less energy while they operate. 

 

Boilers, on the other hand, are powered by fossil fuels, which are responsible for around 75% of the world’s global emissions. 

 

Heat pumps vs boilers: Maintenance and futureproofing

Heat pumps generally have less moving parts than a boiler, meaning they are safer and generally rely on less maintenance. However, it is worth noting that heat pumps will still require different maintenance checks. 

 

Air source heat pumps need to be serviced by a heat pump engineer every two to three years. As for day to day maintenance, you should regularly check for any debris in the outside unit to make sure everything is running smoothly. 

 

Ground source heat pumps also require little maintenance since most of their infrastructure is underground, making it less susceptible to weathering. 

Boilers, on the other hand, need to be serviced every year, which will cost between £50 and £100. On a day to day basis, you should ensure that your boiler is well ventilated, and you should also keep an eye out for any leaks or pressure issues.

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Pros and cons of heat pumps vs boilers

There are a variety of different pros and cons to both boilers and heat pumps that you should be aware of before you make a decision on what’s right for you. 

 

Pros  Cons
Heat pumps 
  • Heat pumps are significantly more efficient than boilers

  • They are an all in one system for heating, cooling and air filtration

  • They are quiet

  • They are low maintenance systems

  • They are cheaper to run
  • Installation costs are significantly higher than boilers

  • You will need a separate space for a water cylinder

  • They are not accessible for everyone since they need more space than a standard, modern boiler 
Boilers 
  • Lower installation costs

  • Tried and tested technology

  • Boilers can also provide hot water, meaning there is no need for a water heater

  • Boilers can use multiple sources for energy, like gas, oil or electricity

  • With the proper care boilers can last up to 15 years 
  • Boilers are significantly less efficient than heat pumps

  • They can be noisy

  • The cost to replace a boiler can be expensive

  • Boilers can experience problems such as leaks, frozen pipes and faulty pilot lights 


Should I switch from a boiler to a heat pump?

Switching from a boiler to a heat pump could save you a significant amount of money on your energy bills thanks to the increased efficiency and lower running costs. They are also durable, require less maintenance and will help to reduce your carbon footprint. 

 

However, they are an expensive investment, which is why it is always important to seriously consider your decision before you dive into buying a heat pump. 

If you’re thinking about getting a heat pump installed in your home, contact our team at Lacey Plumbing & Heating to find out how we can help you. We will take the time to consider what sort of heating system is best for you and your home, and provide advice on how you can reduce your costs and improve efficiency.

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Ideal Boiler Troubleshooting

Ideal boilers have been trusted across the country for years now. However, there may be times when your Ideal boiler isn’t performing the way it should. In this guide, we’ll discuss common Ideal boiler issues, how to fix them and some common error codes you may experience.

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Ideal boilers have been trusted across the country for years now. However, there may be times when your Ideal boiler isn’t performing the way it should. 

 

In this guide, we’ll discuss common Ideal boiler issues, how to fix them and some common error codes you may experience. 

 

Common Ideal boiler problems

There are a few common Ideal boiler problems that you may experience, including the following listed below:

  • Boiler failing to ignite (L2) –  When an Ideal boiler fails to ignite more than 3 times, it will lock out. This essentially means that your boiler has shut down. If you’re unsure if your boiler has locked out, an orange light will display on the boiler.

  • Blank display – If nothing is appearing on the boiler, it suggests there is no power. This likely means a component within the boiler has failed, which will likely require the help of an engineer.

  • Loud noise when igniting (L2) – Loud noises when igniting can be a sign that too much gas was in the ignition prior to lighting.

  • Gurgling noises (L2) – If you hear gurgling noises from your Ideal boiler, it is likely caused by blocked waterways from the boiler to the condensate.

  • No hot water (F1, F2, L2) – Check your Ideal combi boiler is turned up on the front, then check that the isolation valve underneath the boiler on the cold mains pipe is open. If neither of these seem to be the cause of the issue, then it is likely a problem with the appliance.

  • Low water pressure (F1) – Your water pressure should be sitting around the 1.5 pressure bar mark.

  • Flame loss (F2, L2, FN or LN) – There are many causes behind a flame loss, including a faulty fan, insufficient gas supply, issues with electrical components and low gas pressure. 

Ideal boiler warranty

Ideal boiler warranties can vary between 2 to 12 years, but this may be limited to 12 months if you don’t register your boiler within 30 days of installation. 

Ideal heating warranties offer customers full parts and labour repair services, or boiler replacement free of charge if the boiler has any mechanical or electrical breakdowns due to fault with materials or installation.

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Why is my Ideal boiler not firing up?

There are some common reasons why your Ideal boiler may not be firing up.

 

Insufficient gas pressure

Sometimes, the gas pressure is insufficient, which could be what causes your boiler to fail to ignite. The gas pressure should be tested by a Gas Safe engineer to determine where the problem lies. 

 

Blocked burner 

When a boiler burns, it produces CO2. This can clog the burner, making the flame inconsistent and therefore, you won’t have any hot water or heating. Cleaning up the carbon dioxide build-up should fix this issue. 

 

A fault with the fan

When you use hot water or you turn your heating on, a fan will start to operate to create a draught and push harmful gases away from the boiler and into the flue. These gases then safely exit your home. 

 

If this fan is not operational, then the boiler will not ignite and it will force a lockout. If this is the case, you should call an experienced heating engineer to correctly establish the issue. 

 

Tripped fuse box 

Sometimes, if the boiler is functioning properly, the culprit could be a tripped main fuse box.

 

Electrical fault 

Sometimes a boiler may not fire up due to an electrical fault, such as a faulty plug or a blown fuse. You may not be able to identify the problem on your own, which is why you should always enlist the help of a professional.

two men talking with paperwork

How do I reset an Ideal boiler?

The reset procedure on your Ideal boiler will vary depending on the exact model of your Ideal boiler. However, most modern models will have a dedicated reset button. 

 

You can use the following steps to reset your Ideal boiler:

  • Esprit Eco 2 – Simultaneously press down the select and arrow up button together for a few seconds.

  • Logic – Turn the control knob to the reset position, and then immediately turn back to the setting of your choice.

  • Logic+ and Vogue Max – Press the dedicated reset button underneath the digital display.

Why is my Ideal boiler firing but there is no hot water?

There are a few common reasons why your Ideal boiler is firing but there is no hot water. In this situation, the best thing you can do is act quickly, and get in touch with our heating specialists at Lacey Plumbing & Heating. Being without hot water at home can cause real issues, so it’s best to call us as soon as possible. 

 

Some of the common reasons why your Ideal boiler is not producing hot water include:

 

  • Thermostat issues
  • Incorrect radiator settings
  • Faulty diverter valves
  • Faulty boiler settings
  • Broken internal components 

 

How do I fix the pressure on my Ideal boiler?

If your Ideal boiler is experiencing low water pressure (F1), don’t panic, this is something you can easily fix yourself using the following steps:

 

  1. Turn off your boiler

  2. Locate your boiler’s permanent filling loop. This will be beneath the boiler.

  3. Open the valve on the filling loop until the pressure gauge shows 1 to 1.5 bars of pressure, and then close the valve. Do not increase the pressure to above 1.5 bars as this can damage the boiler itself and the system.

  4. Use a cloth to catch any drops of water from the air break on the filling link. Don’t worry, a small amount of water appearing is normal.

  5. Finally, check your central heating system and your radiators for any signs of water leaks.

If this doesn’t work, you can head over to our full guide on boiler pressure for other useful tips on how to repressurise your boiler.

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How do I find the error codes on my Ideal boiler?

If your Ideal boiler develops a problem, an error code will show on the display screen to help you identify the issue. 

 

Each boiler has its own code, so make sure you check the guide that came with the boiler. 

 

Ideal Logic Max and Logic Plus boiler error codes

 

Error code  System error 
L1 Flow temperature overheat lockout or no water flow lockout 
L2 Ignition lockout 
LC Turn power off an on
L6 False flame lockout
F1 Low water pressure 
F2, FN or LN Flame loss 
F3 Fan fault 
L4 or F4 Control fault 
L5 or F5 Return thermistor fault 
F6 Outside sensor fault 
F7 Low mains voltage 
F9, L9, F8 or L8 Printed circuit board fault 
FU Check isolation valves are open
No central heating  Book an engineer 
No hot water Book an engineer 
No display Book an engineer 

 

Common Ideal boiler error codes

Error code  System error 
0 Boiler is in standby mode waiting for central heating demand or hot water
C Boiler has call for central heating
C0 Boiler chip card activation fault  
C2 Boiler chip card fault 
d Boiler is in hot water mode
D The boiler has a call for hot water but the appliance has reached the desired temperature 
F The boiler is operating in frost mode 
F1 Low water pressure 
F2 Flame loss
F3 Fan fault 
F4 Flow thermistor fault 
F5 Return thermistor fault 
F6 Outside sensor failure 
F7 Low mains voltage 
F9 Unconfigured mains circuit board 
L1 Flow temperature overheat or no water flow 
L2 Flame loss 
L5 5 boiler resets in 15 minutes 
L6 False flame lockout 
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Will a Combi Boiler Save you Money?

One way you can save money is by replacing your old boiler with a new, energy efficient combi boiler. Keep reading this guide to find out how a new combi boiler could help save you money.

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Combi Boiler image

With energy bills still on the rise, many homeowners are looking for ways they can save money on their heating bills. One way you can save money is by replacing your old boiler with a new, energy efficient combi boiler. Keep reading this guide to find out how a new combi boiler could help save you money. 

 

Is it worth investing in a new boiler?

If you’ve had your old combi boiler for more than 10-15 years, then it is definitely worth investing in a new boiler. Not only will a new boiler be much more efficient, it will also prevent you from paying out on expensive boiler repairs thanks to the improved reliability.

 

As your boiler begins to age, it loses its efficiency, as you can see in the list below:

 

  • 0-10 years = 90%+
  • 10 years = 85%-80%
  • 15 years = 80%
  • 20 years = 75%
  • 25 years or more = 70%-60%

 

Will a combi boiler reduce my bills?

Yes, it is most likely that upgrading to a new combi boiler will help to reduce your heating bills. This is because new combi boilers are much more efficient, with nearly all condensing combi boilers having an ErP rating of A or above.

 

To determine if a combi boiler will reduce your bills, you should:

 

  • Compare the boiler model ratings. The higher the rating, the more efficient it is. 
  • Take into consideration things such as energy price caps, energy prices and your typical energy bills

 

Don’t worry if you don’t know where to start with this; our team at Lacey Plumbing & Heating will help you to calculate your potential savings. 

 

Will I save money switching to a combi boiler?

Again, this will depend on your unique circumstances. However, if you currently have an old boiler that is around 15 years old, for example, it will likely be running on an energy efficiency rating of less than 70%. 

Having a new combi boiler will help lead to significant energy saving costs since the running costs will be much less, which in turn will reduce your annual spendings.

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Is a combi boiler cheaper to run than a conventional boiler?

A combi boiler could be cheaper to run than a conventional boiler, however, this again depends on your water consumption. 

 

A combi boiler will be more energy efficient than a conventional boiler, but if you’re using a lot of hot water, it may not end up being cheaper to run. 

If you’re unsure, you can consult one of our heating engineers who will advise you what will be best for you based on your heating habits. You can also read our guide on combi boilers vs conventional boilers.

When should a boiler be replaced to be most cost effective?

 

In terms of when you should replace your boiler, you should ideally look to replace it every 15 or so years. This will help to ensure that the efficiency isn’t dropping below 70% and ensure it still remains reliable and safe. 

 

The time of year you replace your boiler can actually also affect how much money you can save. It’s a good idea to replace your boiler in the summer rather than winter, since there are lower demands for boiler repairs and replacements. Replacing your boiler in summer means you can be prepared for the winter with an energy efficient boiler that you know you can rely on.

 

How to calculate potential savings from a new combi boiler

 

To calculate your potential energy savings from installing a new combi boiler, follow the steps below:

 

  1. Take your annual heating bill from last year
  2. Estimate the efficiency of your current boiler (you can use our guide above)
  3. Estimate the efficiency of your new combi boiler 
  4. Deduct the existing boiler efficiency from the new boiler efficiency to calculate the efficiency improvement. For example, 85%-75%=10%
  5. Multiply your annual fuel bill by the efficiency improvement to get your savings figure. For example, if your annual bills are £800, 800×0.10=£80 savings per year. 

 

If you’re interested in upgrading your old boiler to a new combi boiler, contact our team today to discuss your heating needs.

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How Long Should a Combi Boiler Last?

A standard combi boiler will have quite a considerable lifespan. However, it’s important to be aware of the signs your boiler will show when it is reaching the end of its lifespan. In this guide, we’ll talk through how long your combi boiler should last, how to know when your boiler needs replacing and how to lengthen the lifespan of your boiler.

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What is the lifespan of a combi boiler?

A combi boiler will usually have a lifespan of between 10 to 15 years, however,  this can vary depending on the specific make and model you have. 

 

The lifespan can also be affected by how often you use it and whether it has been serviced regularly

 

How often should you replace a combi boiler?

Although boiler technology is always evolving, the best way to ensure you have the most efficient and reliable boiler is by upgrading your heating system every 15 years or so.

 

This doesn’t mean your boiler will suddenly stop working after 15 years. Instead, it is simply a general guideline, suggesting that after this period of time, it’s likely your boiler will begin to become more inefficient and so it would be more cost effective to upgrade to a new one. 

 

How long do Worcester Bosch combi boilers last?

Whilst Worcester Bosch themselves state there is no exact time frame for how long their boilers will last, they stick by the 10 to 15 year rule. Again, this will depend on a number of different factors, such as maintenance and the type of boiler. 

 

How long do Baxi combi boilers last?

Like Worcester Bosch, Baxi suggests your boiler should last from 10 to 15 years as long as it is serviced annually and well maintained. 

 

How long do Ideal combi boilers last?

Again, like the others, Ideal suggests that their boilers will last from 10 to 15 years provided that they are correctly serviced and maintained.

How do you know if your combi boiler needs replacing?

 

Buying a combi boiler can be an expensive decision, so it’s important to be aware of the signs that your combi boiler needs to be replaced. Listed below are the key signs to look out for. 

 

It’s over 15 years old 

Time is a great sign of when you need to replace your combi boiler. After 10 to 15 years, you may start noticing that things are going wrong with your boiler and losing efficiency. 

 

Your energy bills are increasing 

Old boilers tend to be much more inefficient than newer boilers, and therefore cost more to run. If you notice your heating bills are rising significantly, this may be time to invest in a new combi boiler. This will save you money, as well as help you to have less of an environmental impact. 

 

Common boiler problems are arising 

There are a number of reasons why your boiler may not be working. However, if you are noticing common problems such as gurgling, banging and leaking more often than usual, this could be a sign that your boiler needs to be replaced. 

 

Your boiler flame is yellow or orange 

If your boiler flame has changed from blue to yellow or orange, this is a sign of complete combustion which can increase the risk of carbon monoxide leaks. While fixing the issue should be straightforward for a heating engineer, if the issue persists,  it’s time to change your boiler. 

 

You can smell gas 

This one is obvious, but as soon as you smell gas, you should turn your boiler off and contact our emergency engineers immediately. A gas leak can be extremely dangerous, and if your boiler leaks gas, it is often a sign that it needs to be replaced.

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How to lengthen the life of a combi boiler

There are a few different tips and tricks that can help you ensure your boiler runs as efficiently as possible:

  • Conduct an annual boiler service – Booking a boiler inspection annually will keep your boiler safe, running as efficiently as possible and will ensure any problems are detected before its too late.

  • Cleaning and repairs – If a component of your combi boiler needs to be cleaned, replaced or repaired, then make sure the work is carried out. This will help to ensure the rest of your boiler isn’t impacted by one damaged part.

  • Look after your heating system –  To ensure your combi boiler has a long lifespan, make sure all the elements of your central heating system are running efficiently. This includes simple things like bleeding your radiators and insulating your pipe work.

  • Reduce limescale build-up – Boilers can be prone to limescale build-up, and if this is left untreated, it can begin to block pipes and shorten the lifespan of your boiler. Installing a water softening device and cleaning away any limescale during your boiler service will help to increase your boiler’s lifespan. 

Should you replace an old combi boiler if it works?

If your combi boiler is less than 8 years old, then repairing any issues it may have would be a more sensible option. 

 

However, if your boiler is more than 10 years old, then repairing any potential problems may not be the best option since chances are you will face more repairs in the future, which can become incredibly costly. Instead of paying for multiple repairs, it would be a much more cost effective option to replace your old boiler with a new, A-rated combi boiler

If you are interested in upgrading your old combi boiler to a brand new one, contact our expert boiler specialists for more information on our boiler installations. We will take the time to review your current combi boiler and ensure your new one works exactly how you need it to.

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