My boiler isn’t working, what do I do?
When your boiler breaks down, your first reaction may be to panic. What’s the issue? Why isn’t it working? How can I fix it? When will it be working again? In these stressful situations, especially in winter, it’s always best to speak to a professional who can alleviate your issues and get things back up and running in no time.
While there may be somebody in your house who thinks they can take on this challenge themselves and fix the boiler, we would advise that you wait until you speak to a Gas Safe Registered Heating Engineer. The last thing you want is to end up making things worse and having to pay more to get it fixed. Not a good idea!
To fix your boiler in the safest and most reliable way, it’s best to work with engineers who are fully qualified to deal with boiler breakdowns and Gas Safe Registered. If your boiler has broken down and you are looking to get your central heating working again, request a free quote from us or phone us for some quick advice and we will get in touch with you as soon as we can.
Why Choose Lacey Plumbing & Heating?
Your boiler is an integral part of your home, so it needs the right quality care that only professional heating engineers can provide.
Luckily for you, our most wanted team of plumbers and heating engineers will work with you to ensure that your boiler is fixed and working reliably again.
With thousands of repairs and installations under our belts, we know exactly how to identify the root cause of any boiler issue. We’ve encountered every problem you can think of when it comes to boilers breaking down, so you can be certain that our technical knowledge is up there with the best.
All of our boiler repairs are carried out professionally by our reliable, qualified engineers. So, when you work with us, you know you are getting a true quality service.
Our advice and quotations are FREE, so get in touch and we’ll be happy to help. Or you can request a quotation below!
How much does a Boiler Repair cost?
At Lacey Plumbing & Heating, we understand that price is one of the biggest factors that comes into play when choosing a service provider. We charge a fixed price for a boiler diagnosis and then we will provide you with a fixed price quotation if we think that there are any parts required.
We deal with broken boilers on a daily basis so our engineers have vast amounts of knowledge and experience. Because of this, we will always search for the most efficient and cost-effective solution to make sure your boiler can get up and running as soon as possible.
If you need a completely new boiler fitting, then we offer a pay monthly payment option in partnership with Hitachi Finance. This includes interest free options.
Whether it’s a repair or a new installation, we always offer an exceptional quality of service and fair pricing to go along with it. We also offer a free boiler quote on our website which allows you to see how much your fully fitted boiler will cost and in exchange gives us important information about the job too.
How long does it take to repair my boiler?
A common question we often get is ‘how long will it take to repair my boiler’, we understand that a broken boiler is a pressing matter and we always aim to get it fixed as soon as possible.
Usually, the time it will take to repair the boiler will depend on whether the required part is a stock item or not.
Boiler breakdowns are stressful and a pain in the neck. But, they don’t have to be if you use a trusted and reliable service provider like ourselves. Get in touch with us below if you are experiencing any issues with your boiler and think you may need your boiler repaired!
Our process typically works like this:
Our engineers send the part details to our office
If the part is in stock, we will repair your boiler the same day
We keep you informed of the timescales throughout
Boiler repair FAQ’s
We don’t charge a call out fee for just attending your home or business. We do however have a minimum ‘aim to fix’ charge. When we attend your home or business, we’ll ‘aim to fix’ your issue within the hour for a set fee plus materials. This is currently £90.00. All our costs include VAT unless stated (e.g for a business). If our engineer attends to your problem and within the first 10 minutes he thinks it’s going to be more costly than our standard charge he will ‘down tools’ and call the office.
We charge the ‘aim to fix’ as a one-hour minimum charge and then in 30-minute increments going forward. We would prefer to give you a fixed quotation and will endeavour to do this. However, in some emergency plumbing and heating situations, this isn’t always possible. This will be explained in person and followed up in writing.
Please see the section on charges for a list of our most common charges.
For larger jobs we take a 50% deposit with the remaining 50% fee due on completion.
For all other Lacey Plumbing and Heating jobs, payment is due on completion of works. You can pay our engineer directly or call the office before the engineer leaves and make a payment over the phone.
You will receive an invoice on completion which has our bank details on and a link to pay by card. You are welcome to pay by bank transfer.
We only accept cheques in exceptional circumstances.
We are proud to have over 400 reviews from real Lacey Plumbing and Heating customers online. You can find these on our Google My Business page, Which? Trusted Traders and our Facebook page..
If you want to speak to any of our customers just ask and as long as they give consent we are happy for you to get in touch to find out about our work.
Following a survey at your home for a new boiler, bathroom or other plumbing and heating works you will receive a quotation via email. You should receive your quotation within three working days. Bathroom quotations can take a little longer and should be with you within five working days. If there is going to be a delay you will receive a call from one of our office team.
Unit 11 Eton Business Park
Eton Hill Road, Radcliffe, M26 2ZS
Mon – Fri 8am – 5pm
Call Us Today0161 879 4949